TERMS OF SERVICE / STORE POLICY

TERMS & CONDITIONS / STORE POLICIES / PRIVACY POLICY TERMS AND CONDITIONS All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. RETURN & REFUND POLICY No Refunds with the exception of defective devices due to manufacturer problems. We Reserve the right to test the items in store/take apart to check if the damage was inflicted by the user including by not excluding water damage, physical damage or improper use/usage not following instructions resulting in product damage. Exchange & Store Credit Only within 7 Days of the purchase. The products must be unopened in original packaging. Time Starts since your purchase. * LIQUIDS & PODS & Disposables Unfortunately, we are unable to offer any kind of return, replacement or compensation for bottled liquids as taste differs for each individual and how the flavor reflects on their palette. We Cannot offer refunds on liquids and pods. *DEVICES Exchange on unopened / unused Devices only No return on batteries SHIPPING POLICY Online Orders will be processed right away before the store closes (Pacific time) & shipped the next morning to your destination. If an Item is out of stock, we will notify you via email. CANADIAN ORDERS: Free shipping on Canadian orders $99.00 CDN and over for orders below 99.00 ,your cost of shipping will be calculated at checkout based on shipping service, your destination, and the size of your order including/not excluding weight, dimensions, shipping time (standard or expedited). Customers are responsible for the cost of the returned items. Unless defective or a mistake made by Vape 12, in that case, Vape 12 will provide shipping labels to cover the charges. PRIVACY POLICY This privacy policy sets out how Vape 12 uses and protects any information that you give Vape 12 when you use this website. Vape 12 is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Vape 12 may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. WHAT WE COLLECT We may collect the following information: Name Contact information including email address Demographic information such as postcode, preferences and interests Other information relevant to customer surveys and/or offers For the exhaustive list of cookies we collect see the List of cookies we collect section. What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests. SECURITY We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. HOW WE USE COOKIES A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes Right to Use / Consent to Access Vape 12 voluntarily complies with all international regulations surrounding the use, distribution, and production of E-Liquid types products. As laws are subject to change in a region by region basis, your use of this website implies that you are doing so legally and in accordance with the laws of your region. Additionally, Vape 12 maintains a strict policy of “19 and Older” for both the usage of this web site, ordering, and the using of any Vape 12’s Products. Your use or ordering from this website is your digital signature that you are above the age of 19, and are legally entitled to use these products in your region. Limitation of Liability Your use of the Vape 12 products indicates your acceptance of personal liability and responsibility for any and all effects, side effects, or occurrences related to these products. This includes but is not limited to the proper handling, storage, and use of these products for the protection of yourself and others. Vape 12 shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Vape 12 has been advised of the possibility of such damages, such advisement shall be construed as factual until proven factual and until such time, Vape 12 reserves the right to sell products to persons only under the condition that they assume any and all liability associated with use, storage, transport, or inappropriate use of these products. Right to Refuse Service Vape 12 reserves the right to refuse service to any person for any reason, with or without notice, with or without cause at any time. Additionally, Vape 12 reserves the right to block or ban any IP address, any credit card, any shipping address, and any person from the website for any reason at any time at the sole discretion of Vape 12. Terms Status and Updating Vape 12 reserves the right to update/revise these terms at any time with or without notice. In all cases, the current most terms and conditions of use shall be construed as the governing policy